Contact us
Got questions, doubts, or just curious about Mecenates?
Our team is here for you — whether you’re an artist, a patron, or simply having a look around, we’ll be happy to help.
Contacts us for
Support & help
Spotted a bug or something not working as it should?
Drop us a line at [email protected] — we’ll get back to you as soon as we can.
contact us for
Collaborations & projects
Want to pitch a partnership or an artistic collab?
Write to us at [email protected] and tell us about your idea.
GOT QUESTIONS?
Frequently Asked Questions
How does the artist selection work?
All artists on Mecenates are selected through a curatorial process that values quality, style, and originality.
Every profile is checked by our team before going live, to ensure a safe experience and a consistently high artistic level.
Can I ask for changes to a piece?
Yes. During the commission process, you can talk directly with the artist via the message board.
There you can share feedback, request revisions, and go back and forth until you approve the final work.
How long does it take to receive my artwork?
Timings depend on the type of work and the artist’s availability.
During the proposal stage, you’ll agree together on a date for the first draft and one for the final delivery. Everything will be clear before you start.
How much does a commission cost?
The price depends on complexity, format, and the time required by the artist.
Each commission is tailored: when you send your brief, you can indicate a budget and you’ll get a clear quote before confirming.
How do payments work?
Payments are made directly between artist and patron, according to the terms you agree on within the platform.
Mecenates doesn’t handle the funds — we facilitate communication and keep the project traceable, to ensure transparency and safety.
What guarantees do I have about the quality of the artwork?
Every artist is verified, and every commission is documented step by step on the platform.
You can follow the progress, receive previews, request changes, and only approve when you’re truly satisfied with the final result.